How to Contact MFM

MFM welcomes communication from our Web site visitors. To insure our fastest response, send your inquiry to the appropriate place by following the instructions in the following list.

Quick Contents

• Contact Us
  • Mailing Address
  • Fax Number
  • Directions to MFM Communication Software, Inc.
• Software Products
  • Technical Support
  • Product Suggestion
  • How to Purchase PC Access
  • Custom Software and Consulting
• Web Services
• Employment
• Mailing Lists
• MFM's Web Site

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Contact Us

Mail Address

MFM Communication Software, Inc.
11988 Tramway Drive
Cincinnati, Ohio 45241

Fax Number

Fax Number: 513-733-8775

Directions to MFM Communication Software, Inc.

MFM Communication Software, Inc. is on the northern side of Cincinnati just off I-275, between I-75 and I-71:

• Street scale map
• City scale map

From Greater Cincinnati/Northern Ky Airport:

1. Take I-275 East to I-71, I-75 North. [Map]
2. Go through downtown Cincinnati and keep heading North on I-75. [Map]
3. About 20 minutes from downtown Cincinnati you will get off at East I-275. [Map]
4. Take I-275 east to the Route 42 exit. (2 miles)
5. From exit ramp turn left (north) over highway to second light. (left lane)
6. Turn left at Hauck Road. (Look for White Castle at corner) [Map]
7. Go west on Hauck 1/4 mile, turn right on Tramway Drive. [Map]
8. MFM Communication Software is the last building on the right. #11988

From the South:

The same as above except you'll be coming from either I-71 or I-75 and you will need to stay on this past downtown, etc.

• Street scale map
• City scale map

From the North:

• Street scale map
• City scale map

Heading South on I-75:

1. I-75 South to I-275 East. [Map]
2. I-275 East to Route 42 exit.
3. From exit ramp turn left (north) over highway to second light. (left lane)
4. Turn left at Hauck Road. (Look for White Castle at corner) [Map]
5. Go west on Hauck 1/4 mile, turn right on Tramway Drive. [Map]
6. MFM Communication Software is the last building on the right. #11988

Heading South on I-71:

1. I-71 South to I-275 West. [Map]
2. I-275 west to Route 42 exit.
3. Turn right at exit ramp (North), go to first light. (left lane)
4. Turn left at Hauck Road. (Look for White Castle at corner) [Map]
5. Go west on Hauck 1/4 mile, turn right on Tramway Drive. [Map]
6. MFM Communication Software is the last building on the right. #11988

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Software Products

Technical Support

• If you need technical support for PC Access, fill out the appropriate Problem Report Form. Also check the product support pages.
  • If you are replying to a message you received from MFM's technical support department, click the Reply button in your e-mail program. This will direct your message back to <mfm-techsupport@mail.mfm.com>. In addition, this will ensure that your e-mail message will include the relevant information about your problem and the suggestions from MFM's technical support department.
• If you need technical support for PC Access Flyer, fill out the PC Access Flyer Problem Report Form. Also check the product support pages.
  • If you are replying to a message you received from MFM's technical support department, click the Reply button in your e-mail program. This will direct your message back to <mfm-techsupport@mail.mfm.com>. In addition, this will ensure that your e-mail message will include the relevant information about your problem and the suggestions from MFM's technical support department.

Product Suggestion

• At MFM we listen to our customers. Dozens of the changes and new features in PC Access for Windows and PC Access Flyer resulted directly from the suggestions of customers like you. If you are a PC Access for Windows or PC Access Flyer user with an idea that would make either program easier to use, please share it with us by filling out the:
  • PC Access for Windows Suggestion Form
  • PC Access Flyer Suggestion Form

How to Purchase PC Access

• If you want to purchase PC Access for Windows or PC Access Flyer please contact VISTAinfo.
• VISTAinfo sells several other software products besides PC Access for Windows and PC Access Flyer. You can view the list here:
  • http://www.vistaresolutions.com/products.htm
  Of all the products on the above page, MFM only manufactures and supports PC Access for Windows and PC Access Flyer. If you have a question about any software product on the above page other than PC Access for Windows or PC Access Flyer, please contact VISTAinfo.

Custom Software and Consulting

• If you want to inquire about custom software programming or MFM's on-site consulting services, send e-mail to: <mfm-sales@mail.mfm.com>. Include your full name, your company name, your company home page URL (if any), your current e-mail address, and the type of work you are interested in having MFM do for you.

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Web Services

• If you have purchased a Web site from MFM, and you have a question, need to report a problem, or want to request additional features, send your message to: <web-sales@mail.mfm.com>. Include your full name, your company name, your home page URL, your current e-mail address, and the URL(s) of any page(s) you want us to examine.
• If you are interested in having MFM build a Web site for you, send e-mail to: <web-sales@mail.mfm.com>.
• See our Web Services page for more information.

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Employment

• If you are interested in employment at MFM, see the Career Opportunities page.

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Mailing Lists

• MFM maintains several mailing lists where you can discuss MFM's products and services with MFM employees and customers.
  • If you are an employee of VISTAinfo, an employee of an MLS provider, or an independent consultant, and you support PC Access users, then you should subscribe to the pca-support mailing list.
  • If you are an employee of VISTAinfo or an employee of an MLS provider and you support PC Access Flyer users, then you should subscribe to the flyer-support mailing list.
  • If you are an employee of VISTAinfo, an employee of an MLS provider, an independent consultant, or a technically inclined end-user, and you support PC Access Flyer users, then you should subscribe to the pca-flyer mailing list.

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MFM's Web site

• If you want to report a problem with the MFM Web site, fill out the MFM Web Site Problem Report Form.
• If you want to contact the MFM Webmaster, for example to request that we add a link to your site to our Hot Links page, or to request that we add some other feature to our Web site, send e-mail to: <webmaster@mail.mfm.com>.

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